Welcome to our online shirt store, catering exclusively to customers within the USA. To ensure your package arrives swiftly and securely, we utilize priority shipping services. Please note that shipping to any destination within the USA typically takes around 15 days. As of now, express mail options are not available. We understand that fulfillment times may be longer than usual due to industry-wide challenges and supply chain delays affecting our distributors and shipping carriers. Rest assured, we are actively working to overcome these obstacles and appreciate your understanding as we strive to return to normal operations. Your satisfaction is our priority, and we're committed to providing you with the best service possible.

At Chica Frida, your satisfaction is our top priority! If you're not completely happy with your purchase, don't worry – simply return it within 30 days of receiving the merchandise. Our return policy is designed to be hassle-free and straightforward, allowing you to exchange the item or receive a full refund.

30-Day Return Policy
If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within 30 days of receipt. All items must be returned in their original condition, unworn and unaltered, with all original tags and packaging intact.

How to Make a Return

1. Contact our customer service team at customersupport@chicafrida.com to initiate a return. Please provide your order number and the reason for the return.
2. You will receive return instructions and a prepaid shipping label via email.
3. Pack the items securely and attach the shipping label. Drop the package off at the nearest shipping location.
4. Once we receive your returned item, we will process your refund or exchange promptly. Refunds will be credited to the original method of payment.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 48 hours of receiving your order. We will arrange for a free return and exchange or full refund. To help us serve you better, please include photos of the damage or the incorrect item in your communication.

Exclusions
Please note that custom-made items and personalized products are not eligible for returns unless they are defective or damaged.

We value your happiness and are here to assist you every step of the way!

At Chica Frida, your satisfaction is our top priority. We are committed to providing high-quality products that resonate with the spirit of Frida Kahlo’s artistry and heritage. Our satisfaction guarantee policy ensures that you can shop with confidence and enjoy the items you purchase from us.

Contact Us
For any questions or concerns about your order, our customer service team is here to help. Please contact us at Customersupport@chicafrida.com. Pleas allow 24 hours for a response.

We value your patronage and strive to make every purchase a positive experience. Thank you for choosing Chica Frida for your Frida-inspired fashion and lifestyle products.